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  • Before your arrival

    Which airports are located near the hotel?

    Paris-Charles de Gaulle Airport (CDG) is approximately 29 km from the hotel, while Paris-Orly Airport (ORY) is approximately 18 km away. Both airports offer connections to Paris city centre, making it easy to travel to and from the hotel.

    Can I arrange transportation to or from the airport?

    Yes, our team can arrange your transfer to or from the airport to make your arrival and departure as convenient as possible. Please contact our Concierge team before your stay to organise this service according to your needs.

    When can I check in and check out?

    Check-in is available from 4:00 PM and check-out must be completed by 11:00 AM.

    Subject to availability, an early check-in from 9:00 AM and a late check-out until 4:00 PM may be available for an additional fee. Please contact our team in advance of your stay to make your request.

    Is a security deposit required?

    Yes. A 100 € pre-authorisation will be made on your credit card upon arrival to guarantee your stay. This amount will be automatically released upon departure, provided that no additional charges have been incurred.

    Which payment methods are accepted?

    We accept Visa, Mastercard, American Express, Diners Club and JCB cards, as well as cash payments. In accordance with French regulations, cash payments are limited to 1,000 € for French tax residents and 10,000 € for guests whose tax residence is located abroad.

    During your stay

    What are the conditions regarding Wi-Fi access?

    High-speed Wi-Fi is available free of charge throughout the hotel, allowing you to stay connected during your entire stay.

    Does the hotel have a fitness centre?

    Yes, our Fitness Lounge is equipped with Technogym machines dedicated to cardio and strength training, and is open 24 hours a day.

    Is housekeeping provided daily?

    Yes, daily housekeeping service is provided to ensure the comfort and well-being of our guests throughout their stay.

    Are connecting rooms available?

    Yes, connecting rooms are available upon request and subject to availability. Please let us know at the time of booking so that we can best accommodate your needs.

    Are there rooms adapted for guests with reduced mobility (PRM)?

    Yes, our hotel is fully accessible to guests with reduced mobility and offers specially designed rooms to ensure a comfortable stay. We recommend requesting these rooms at the time of booking, subject to availability.

    Does the hotel accept pets?

    Yes, pets are welcome at Pullman Paris Tour Eiffel. For information regarding our pet policy and dedicated services, please contact our team, who will be happy to assist you.

    Dining

    What type of breakfast is available?

    Breakfast is available as an optional service at a rate of 35 € per person. Our buffet offers vegetarian, Asian and gluten-free options. An express breakfast option (coffee + croissant) is also available until 10:30 AM for 8 €.

    • Buffet: Monday to Friday 6:30 AM – 10:30 AM
    • Weekends: 6:30 AM – 11:00 AM
    Are there dining options available on-site?

    Yes, our hotel features FRAME Brasserie, a contemporary brasserie with a terrace and an open kitchen, offering a unique culinary experience with views of the Eiffel Tower.

    • Lunch: 12:00 PM – 2:00 PM
    • Dinner: 7:30 PM – 10:00 PM
    • Open Monday to Sunday.

    Practical services

    Can I store my luggage after check-out?

    Yes, complimentary luggage storage is available before your arrival and after your departure, allowing you to fully enjoy your time in Paris.

    Is parking available at the hotel?

    Please note that the hotel does not have private parking facilities. Our team will be happy to recommend nearby public car parks.

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